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In mid-2016, 5 experienced entrepreneur executives in New Zealand were brought together to discuss ideas that could lead to forming a business. The group of thought leaders took a top-down approach to finding momentum technologies, ideal markets and a validated niche product with an accelerated path to demand. In December 2016, the three founders, Josh, Tim, and Gareth began building a product which has become the foundation for Ambit.
Ambit is a New Zealand-owned artificial intelligence company that specialises in AI chatbot development for enterprise, both customer and internally facing. Ambit chatbots deliver unrivalled conversational experiences. Our chatbots will dominate the ambit of industry verticals that require better service and sales.
Gartner projects that 85% of all customer service interactions by 2020 will be managed by chatbots rather than humans.
Bringing real AI to customer conversations
Our technology is next generation conversational artificial intelligence. We are chatbot developers that blend customer-centred interactions with natural language processing, human intervention capability and structured data capture. Our analytics empowers you to make data-led decisions on where to tweak or evolve the capabilities of your chatbot. Real AI is powered by real data. Chatbots deployed across messaging platforms are the most frictionless method of serving customers.
Turnkey platform-as-a-service: ConFlow™
Build, maintain, and evolve your conversational user experience. To launch your first chatbot, Ambit provides a full-service chatbot construction experience to get your business into the world of conversational artificial intelligence. Integrate and develop your own AI chatbot with our platform.
Ambit's conversational design platform; rapid, intelligent, chatbot construction.
- Self-service at scale
- Invaluable insights for you and your customers
- Drive continuous sales and service improvement
Customer-centred design (CXD)
Ambit uses design thinking to co-design the best conversational experience for your customers and employees in our Conversational Experience Workshops (CXD) workshops.
- Develop a coherent, shared set of conceptualisations and values for an AI chatbot experience
- Map ideas and chatbot opportunities to customer needs. Define outcome-based measurable goals
- Brainstorm, categorise and order information and tasks into conversations
Meet the Founders
Ambit's founders have years of combined experience running, consulting for, and investing in technology companies.